Wednesday, 5 December 2012

Reflection on the Benefits and Weaknesses of Formal and Informal Learning

Following my last blog post I had some further thoughts about the benefits and weaknesses of formal and informal learning. Please feel free to add your thoughts as I am sure these lists are complete.

Qualification/Certification Routes
  • Specialist/Expert Thinking = Rewarded
  • Reward = Certificate which is recognised across organisations and sometimes comes with a pay rise or career progression


Weaknesses:
- Expensive and time consuming
- Topic-specific (staff cannot specialise in everything!)
- Is there such a thing as a Specialist or Expert?
- May not change a person’s behaviour
- Leaves staff wanting more formal courses
- Usually provided by external organisations
- May stop other less qualified staff from learning and acting
- Often directive in its approach
- Suggest ‘right & wrong’ thinking
- Mostly based on hypothetical scenarios
- Difficult to measure impact on the business
- Based on ‘one size fits all’ thinking
- Paper certificate offers false re-assurance of passion for the subject, skills and/or knowledge
- Encourages rigorous risk practices and risk averse thinking (see Blog pages)
Benefits:
- Structured
- Easy to measure quantitatively
- Useful when the skill does not exist in-house
- Statutory requirement for some service areas
- Makes partnership working easy


Informal Learning
  • Generic/Flexible/Transferable Thinking = Not Rewarded formally
  • Celebrates transferable skills and passion-driven
Weaknesses:
- Difficult to measure quantitatively
- Less structured
- Does not cover all skills, particularly technical skills
- Cannot replace statutory required qualification routes, such as Social Work, Teaching etc.
Benefits:
- Often free or low cost – offer more for less (Personalised Pick & Mix Approach)
- Encourages flexible and innovative working practices
- Encourages staff to stay curious and passionate
- Encourages reflective and critical thinking
- Encourages humility and willingness to learn from others
- Encourages the sharing of information and interdependency
- Learning is motivated by current service-specific dilemmas and challenges and is relevant in the moment
- Recognised as a more powerful way to learn
- Work is learning and learning is work
- Celebrating the skills and knowledge in-house through coaching and mentoring
- Encourages personal accountability over learning needs

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